Leadership

I was preparing for our company celebration of CX Day 2018 on Tuesday and was reminded of this great interview with Warren Berger on the IDEOU site. The interview drills into the power of questions, and how the right question can lead to a breakthrough and real innovation. The bit that sticks out for me is the question that led to the Polaroid instant camera: ...

On a recent holiday we got to go to a Cirque du Soleil show. The show was “O” and you should seriously consider checking it out if you ever get the chance. Absolutely amazing! Aside from being thoroughly entertaining, for me the show reinforced some recent experiences around innovation and creative leadership that I’d picked up from companies like Empathy Design and IDEO. ...